Concierge
$35,360–$45,760 year
On-siteAustin, Texas, United States
Austin, Texas, United StatesOn-siteFull Time$35,360–$45,760 yearSmall
Full TimeSmall
Job Summary
Ensure every guest experience meets expectations from initial interaction through departure by educating guests on retail offerings and memberships. Demonstrate attention to detail during check-ins and out, reviewing forms, previous history, and rebooking services to keep schedules flush for optimal efficiency. Collaborate with colleagues and managers to complete daily tasks and side work, ensuring seamless spa and salon operations. Exemplify core values in every interaction while maintaining discretion with guest information. Available to work nights, weekends, and holidays.
Required Qualifications
- High school diploma or GED
- Must be able to stand for the full duration of scheduled shifts while remaining attentive to guest needs
- Efficient multitasking and organization skills
- Strong interpersonal communications skills and attention to detail
- Ability to use discretion with guest information
- Strong problem-solving capabilities
- Available to work nights, weekends and some holidays
- Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism
- Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs
Desired Qualifications
- Experience in beauty, wellness or hospitality is preferred
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