Concierge

Concierge duties include responding to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning), arranging or identifying providers, handling guest inquiries, and following up to ensure satisfaction. The role involves gathering and providing information about the property and local amenities, answering calls and requests, coordinating with relevant departments, maintaining logs, monitoring lounges for seating and guest well-being, and upholding safety and company policies. The position requires professional communication, ability to stand or move for extended periods, and willingness to perform additional duties as needed. Preferred Education: High school diploma or GED; no related work experience and no supervisory experience required.