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Ivy LivingPosted 1 month ago

Concierge

$39,520–$41,600 year

On-siteStudio City, California, United States

Full TimeSenior LevelHigh School Or Equivalent

Job Summary

Greet visitors, fulfill resident requests, arrange property tours, and answer a multi-line telephone while providing clerical support to administrative staff. Monitor the Emergency Alert System and immediately respond to every call, ensuring a safe and secure environment for all staff, residents, and guests. Manage the business center by processing incoming and outgoing mail and deliver exceptional customer service to residents, guests, and visitors. Operate a personal computer proficiently in MS Office programs to support daily operations.

Required Qualifications

  • At least 18 years of age
  • High school diploma or equivalent
  • Two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • Must be able to vaccinate, participate in daily screening, surveillance testing, and wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases

Desired Qualifications

  • Prefer two (2) years of experience in a hospitality setting or prior senior living community

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