Concierge
$41,600–$43,680 year
On-siteLivermore, California, United States
Job Summary
Greet visitors, fulfill resident requests, arrange property tours, and answer a multi-line telephone while providing clerical support to administrative staff. Deliver exceptional customer service to residents, guests, and visitors by answering calls, recording information, and directing inquiries to appropriate individuals. Monitor the Emergency Alert System and immediately respond to every alert. Manage the business center by processing incoming and outgoing mail, maintaining a safe and secure environment for all staff, residents, and guests. This role is full-time at Ivy Park at Livermore, a premier senior living community managed by Oakmont Management Group. Candidates must be at least 18 years old with a high school diploma and preferably two years of hospitality or senior living experience.
Required Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- Must be able to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Desired Qualifications
- Must be able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
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