Concierge, Hope Lodge

Concierge at the Hope Lodge serves as the first point of contact for guests, manages front desk operations, assists with check-in/check-out, coordinates transportation and security, and responds to guest inquiries and emergencies. Requires a High School Diploma or Equivalent and at least 1 year of customer service experience; proficiency with Microsoft Office and multi-line phone systems is expected. Schedule is 3:00 PM–11:00 PM on Sundays–Wednesdays; position is part-time in Tampa, FL, with duties including greeting guests, maintaining front desk areas, and ensuring a welcoming, safe environment. The role emphasizes excellent customer service, strong communication, and ability to multitask in a fast-paced setting. Benefits details available on the careers site; equal opportunity employer.