Concierge
On-siteGrayson, Georgia, United States
Job Summary
Greet residents and guests warmly, offer refreshments, and arrange services for transportation, dining, and events. Manage front office operations by maintaining lobby tidiness, monitoring visitor logs, and ensuring proper organization for positive first impressions. Provide directions, monitor refreshment availability, and receive all calls and inquiries while communicating messages to appropriate associates. Support the Marketing team with campus information and handle clerical duties including mail sorting and office supply management. Work weekends and holidays, maintain high personal appearance standards, and possess strong communication and problem-solving skills.
Required Qualifications
- Be at least 18 years of age.
- Have a high school diploma or equivalent.
- Have a minimum of one (1) year of service experience in a hospitality setting (resort, hotel, luxury apartment or condominium community, country club, cruise ship, spa, etc.)
- Be customer-oriented and have a 'guest-first' mentality; look for opportunities to go the extra mile to exceed customer expectations.
- Have excellent communication skills.
- Possess the ability to interact professionally and collaboratively with associates, residents, family members and guests.
- Have good problem-solving, organization and time management skills; ability to multi-task.
- Be a good team player; work well with others.
- Be a 'natural smiler' with a friendly personality who likes people!
- Be a reliable and hard worker (arrive to work on time, take initiative, be self-motivated, etc.)
- Maintain high standards of personal appearance and grooming, including adhering to the established dress code.
- Have good data entry skills and be proficient with computers, including Microsoft Outlook, Microsoft Word and Excel, and be able to learn new computer applications and programs.
- Must be able to work weekends and Holidays.
- Be willing to take and able to pass a drug screen.
- Be willing to consent to and able to pass a criminal background check.
Desired Qualifications
- Knowledge of the local area, service providers and events a definite plus.
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