Concierge FT
On-siteCollierville, Tennessee, United States
Job Summary
Greet residents, families, and visitors with empathy, answer phone calls courteously, and respond promptly to requests for assistance. Interact with residents by name, verify sign-outs, and assist with dining room service as needed. Handle incoming and outgoing mail, type correspondence, and assist the Business Office Manager with scheduling new hires. Provide housekeeping and laundry duties to maintain community standards, serve as a team player, and assist with new employee training. Follow established policies, safety procedures, and HIPAA regulations while reporting hazards to a supervisor.
Required Qualifications
- High school diploma or general education degree (GED)
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Knowledge of Microsoft Office Suite
- Less than one year related experience or training
- Equivalent combination of education and experience
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