Concierge--FT
$37,440–$45,760 year
On-siteAllen, Texas, United States
Job Summary
Conduct front desk operations by greeting residents, families, and visitors; answer phones with a welcoming attitude; and respond promptly to resident requests for assistance. Interact empathetically with all parties while addressing them by name and communicating effectively in languages they understand. Execute routine clerical tasks including scheduling new hires, routing mail, typing correspondence, and assisting the Business Office Manager. Ensure residents sign out when leaving the community and maintain a clean, sanitary environment through housekeeping and dining room support. Observe safety hazards, follow HIPAA regulations, and comply with attendance policies.
Required Qualifications
- High school diploma or general education degree (GED)
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Knowledge of Microsoft Office Suite
- Less than one year related experience or training
- Equivalent combination of education and experience
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