Concierge
On-siteSarasota, Florida, United States
Job Summary
Answer and screen all incoming telephone calls, route calls, and take messages. Greet visitors, require sign-in at the reception desk, and notify residents while following their instructions for visitors. Process incoming and outgoing mail, type documents, and maintain office supply inventory. Update the Emergency Phone Number Log and resident emergency contact information. Assist managers with clerical duties, page staff, take RSVPs, and oversee transportation sign-ups. Hand out maintenance request forms to the Environmental Services Director and perform light housekeeping as needed. Follow all emergency procedures and safety policies, immediately advising directors of any resident health changes. Work flexible hours including weekends, holidays, and shifts up to 16 hours daily.
Required Qualifications
- High School Diploma
- High degree of interpersonal relations skills
- Ability to relate to a variety of people and personalities
- Considerable initiative and judgment
- Word-processing and clerical skills
- Ability to work flexible hours
- Ability to participate in holiday activities
- Physical ability to bend and reach
- Physical ability to sit for extended periods of time
- Ability to work weekends and holidays as assigned
- Ability to work on shifts other than the one for which hired
- Ability to work extended hours (up to 16 hours per day)
- Ability to be exposed to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B and C viruses
- Ability to be subject to hostile and emotionally upset Residents due to mental status
- Ability to pass background, criminal, and drug tests as required by HR policies and procedures
- Ability to submit to random drug test during employment
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