Concierge
On-siteBelmont, California, United States
Belmont, California, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Answer a multi-line telephone and greet families, residents, guests, and vendors with a smile. Maintain visitor logs, monitor community access, and assist with transportation, activities, or appointments. Support management with administrative tasks, data entry, scheduling, and light clerical work. Order office supplies, address resident concerns, and complete work order requests. Escalate issues to management as necessary. This front desk role ensures a welcoming environment for Cogir's senior living communities across 11 states.
Required Qualifications
- High School Diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist our residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
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