Concierge
On-siteFountain Hills, Arizona, United States
Job Summary
Answer multi-line telephone inquiries, direct calls as needed, and greet families, residents, guests, and vendors with a smile. Maintain outside visitor logs, monitor community access, and assist residents with scheduling transportation, activities, or appointments. Support management with administrative tasks including data entry, scheduling, light clerical work, ordering office supplies, completing work orders, and escalating resident concerns when necessary. Part-time Monday–Tuesday 3pm–7pm shift. Requires high school diploma, 6–12 months of front desk or customer service experience, and proficiency in Word, Excel, and Outlook.
Required Qualifications
- High School Diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist our residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
- Part-time status
- Shift available Monday- Tuesday 3pm-7pm
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