Concierge

Answer multi-line telephone inquiries, direct calls as needed, and greet all families, residents, guests, and vendors with a smile. Maintain outside visitor logs, monitor community access, and assist residents with scheduling transportation, activities, or appointments. Support management with administrative tasks including data entry, scheduling, light clerical work, ordering office supplies, and completing work order requests. Address resident concerns or questions and escalate issues to management when necessary. This role serves as the first point of contact within senior living communities, creating a welcoming environment for everyone walking through the doors.