Concierge

Answer multi-line telephone calls to direct inquiries and greet families, residents, guests, and vendors with a smile. Maintain outside visitor logs, monitor community access, and assist residents with scheduling transportation, activities, or appointments. Support management with administrative tasks including data entry, scheduling, light clerical work, ordering office supplies, and completing work order requests. Address resident concerns or questions, escalating issues to management as necessary. Requires at least 6-12 months of customer service or front desk experience, proficiency in Word, Excel, and Outlook, and availability for flexible shifts including weekends and holidays. This role serves as the first point of contact within Cogir Senior Living's network of communities, fostering a welcoming environment for all visitors.