Concierge
$37,440,000–$38,480,000 year
On-siteSalem, Oregon, United States
Job Summary
Answer multi-line telephones and direct calls and inquiries. Greet families, residents, guests, and vendors. Maintain visitor logs and monitor access to the community. Assist residents with scheduling transportation, activities, or appointments. Support management with administrative tasks, data entry, and scheduling. Order office supplies and complete work order requests. Address resident concerns and escalate issues as necessary. Requires at least 6-12 months of customer service or front desk experience, working knowledge of computer systems, and availability for flexible shifts including weekends and holidays.
Required Qualifications
- High School Diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist our residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
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