Concierge
On-site · Yakima, Washington, United States
Job Summary
Concierge role at Cogir Senior Living handles front desk coverage and resident-facing services. Responsible for greeting residents, families, visitors, and vendors; answering a multi-line telephone; coordinating transportation, activities, and appointments; maintaining visitor logs and front desk operations; supporting management with administrative tasks and data entry; ordering office supplies; addressing resident concerns and escalating issues as needed; and contributing to a welcoming, professional environment that supports exceptional resident experiences.
Required Qualifications
- High School Diploma or equivalent
- 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required
- Working knowledge of Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
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