Concierge
$37,440–$42,500 year
On-siteMiami, Florida, United States
Miami, Florida, United StatesOn-siteFull Time$37,440–$42,500 yearHEALTHCARELarge
Full TimeLargeHEALTHCARE
Job Summary
Greet patients, families, and visitors warmly while providing support and resource information to improve the patient experience. Perform basic administrative and clerical tasks, including taking patient information, managing waiting lists, and organizing the waiting area and restrooms. Provide assistance and directions, offer tours, and interact with departing patients to ensure a positive overall experience. Serve as a resource to staff who need assistance. Work Monday through Friday from 8:00 to 5:00 onsite in Miami, FL. Bilingual in English and Spanish is required.
Required Qualifications
- Must be bilingual in English and Spanish
- 1+ years experience as a Concierge, Receptionist, Administrative Assistant or Customer Service
- Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Collaborative team player with a positive, professional attitude
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail with excellent organizational skills
- Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and Access
- Monday – Friday 8:00 to 5:00
- Onsite in Miami, FL
Desired Qualifications
- Value-based care model experience
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