Concierge
On-siteAscot, England, United Kingdom
Job Summary
Deliver and manage an exceptional resident experience at Sunningdale Park by providing a warm, professional front-of-house presence and acting as the first point of contact for queries, maintenance issues, and emergencies. Resolve front-of-house issues efficiently, support statutory compliance including fire safety checks and reporting to Riskwise, and maintain a secure environment through contractor management and CCTV monitoring. Assist with lobby standards, waste processes, and resident events while collaborating with the senior site team to ensure service standards and KPIs are met. Work a full-time rota of 7am-7pm, four days on four days off, at Larch Court.
Required Qualifications
- IT literate especially in Microsoft Word, Excel
- Good working knowledge of a concierge environment, preferably within prestigious residential development, hotel or commercial building
- Accountability: take personal responsibility for seeing things through to successful resolution
- Thorough: attention to detail and the passion to ensure every job is completed correctly
- Commitment: take pride in what you do and to make a difference to the work of your team and that of the Company
- Positive: possess a can-do, attitude and a willingness to deliver to the highest level in every part of your job
- Identify: areas for improvement/enhancement and proactively bring this to the attention of the Head Concierge/Estate Manager
- Proactive: be proactive in preventing issues before they occur
- Must be available for 7am-7pm, on rota basis, 4 days on 4 days off
Desired Qualifications
- Health & Safety qualifications such as H&S Awareness or be prepared to work towards it within the first year of employment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.