Concierge
On-siteCarol Stream, Illinois, United States
Job Summary
Greet residents, visitors, and staff warmly while managing and directing incoming phone calls efficiently. Address inquiries and requests promptly, log and coordinate package distribution, and monitor community access via the kiosk sign-in process. Schedule resident transportation, coordinate trips, manage event and guest meal reservations, and assist with event setup as needed. Record maintenance work order requests through an electronic system and ensure an organized workspace. This part-time role at Belmont Village Senior Living varies days and shifts, including weekends as required, and prioritizes exceptional hospitality and resident safety.
Required Qualifications
- High School diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
- Must be available for weekends as needed
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.