Concierge
$36,396–$36,396 year
On-siteFoz do Iguaçu, Paraná, Brazil
Job Summary
Respond to guest requests with warmth, discretion, and meticulous attention to detail while providing information on the hotel, city, local attractions, and entertainment options. Assist with arranging and booking tours, restaurants, transportation, and car hire, then follow up on outstanding matters to ensure guest satisfaction. Stay up to date with the hotel's programme and regional tourism offerings, manage and close service orders accurately, and ensure compliance with established standards of excellence, quality, safety, and confidentiality. Work a 6-on, 1-off rotating schedule from 1:40 p.m. to 10:00 p.m. Join a Belmond property within the LVMH family located in Iguaçu National Park, offering guests a unique retreat with views of the world-famous Iguaçu Falls.
Required Qualifications
- High school diploma
- Previous experience in a related role
- Fluent English
- Availability to work a 6-on, 1-off rotating schedule, from 1:40 p.m. to 10:00 p.m.
Desired Qualifications
- A university degree or technical qualification in Tourism or Hospitality, as well as proficiency in an additional language
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