Concierge
On-siteAlbuquerque, New Mexico, United States
Job Summary
Greet and welcome all guests approaching the Front Desk while handling check-ins and check-outs in a friendly, efficient manner. Assist guests with hotel service problems, arrange transportation needs, and respond to inquiries about city events, attractions, and site-seeing locations. Coordinate special events or projects as assigned, ensure logging and delivery of packages, and support other departments including Sales, Front Office, and Bellman/Van. Fully comprehend and operate all relevant aspects of the Front Desk computer system while maintaining high standards of personal appearance and grooming.
Required Qualifications
- High School diploma or equivalent", "College course work in related field helpful", "Experience in a hotel or a related field preferred", "Must be able to convey information and ideas clearly", "Must be able to evaluate and select among alternative courses of action quickly and accurately", "Must work well in stressful high pressure situations", "Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary", "Must be e...
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