Computer User Support Specialist

T3W Business Solutions Inc

San Diego, California, United StatesOn-siteFull TimeMid LevelBachelors DegreeUnknown

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Posted 6 months ago

Job Summary

Provides technical support to users via desktop assistance, troubleshooting, installations, account resolution, and hardware/software support. Responsibilities include Tier 1 and Tier 2 user support for software and hardware issues, troubleshooting and resolving network, application, and system access problems, installing and configuring hardware and software, and supporting account management tasks.

Required Qualifications

Bachelor’s degree in Information Technology or related field
3+ years of IT support experience in enterprise environments
Knowledge of Windows 10/11, Microsoft 365, and Active Directory
Must possess an active Secret Clearance

Desired Qualifications

DoD 8570 IAT Level I certification (A+ CE or equivalent) preferred

Additional Requirements

Must possess an active Secret Clearance