Computer Systems Analyst
On-site · Houston, Texas, United States
Job Summary
Entry-level Computer Support / IT Security Analyst role providing Level 1 end-user technical support for desktops, laptops, mobile devices, and business applications; assist in security monitoring and compliance, vulnerability scanning, patch management, and identity/access management (Active Directory); support onboarding/offboarding, ticketing/documentation, and basic IT security tasks (antivirus, SIEM, endpoint protection, auditing evidence); collaborate with cross-functional teams to maintain secure IT systems and enforce security policies.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent combination of education and hands-on experience)
- Technical Skills: Basic knowledge of Windows operating systems and Microsoft 365; Networking fundamentals (TCP/IP, DNS, DHCP); Active Directory / user account management; Endpoint security concepts (antivirus, firewalls, patching); Familiarity with ticketing systems (ServiceNow, Jira); Remote support tools; Basic scripting (PowerShell or similar) is a plus
- Soft Skills: Strong problem-solving and analytical skills; Excellent communication and customer service orientation; Ability to prioritize tasks and manage multiple requests; Attention to detail and commitment to security best practices
- Preferred Qualifications: Internship or hands-on experience in IT support or cybersecurity; Industry certifications such as CompTIA A+, CompTIA Security+, Network+; Exposure to cloud platforms (Microsoft Azure, AWS); Awareness of cybersecurity frameworks (NIST, ISO 27001)
- Working Conditions: Office environment; May require occasional after-hours support or on-call rotation
- Location hint: Houston, TX, US
- Role: Computer Support / IT Security Analyst - entry-level
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.