Computer Specialist (Software) Level 1 - Litigation Support
$95,233–$109,518 year
On-site · New York City, New York, United States
Job Summary
Computer Specialist (Software) Level 1 in the Litigation Support context within the department. The role involves administering, maintaining, and troubleshooting the Department’s document management system (iManage/Filesite) and the evidence tracking system (Evidence.com), providing technical desktop support, and ensuring optimal performance and utilization of these systems. Responsibilities include provisioning and maintaining system access, coordinating with HelpDesk, diagnosing and resolving software issues related to LawManager, iManage, and Evidence.com, analyzing issues for external limited-access users, monitoring systems for potential issues, recommending improvements to administrators and management, drafting and updating technical documentation, developing training protocols, participating in application analysis and testing for new matter management transitions, and contributing to special projects such as mass document imports during migrations.
Required Qualifications
- (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
- (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1
- including one year in a project leader capacity or as a major contributor on a complex project; or
- (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
- NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements.
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