Computer Field Tech Position-Tupelo MS
$72,800–$72,800 year
On-siteTupelo, Mississippi, United States
Job Summary
Conduct hardware repairs and installations on laptop and desktop units for Dell and Lenovo warranty services. Perform part replacements using manufacturer-provided parts picked up from FedEx, then return removed components via provided shipping labels. Contact customers to confirm onsite service windows and log into the tech portal daily by 9 am to accept, code, and map calls. Complete 2-5 tickets per day, with pay starting at $35 per ticket paid every Friday. Requires reliable transportation, internet access, and prior experience with laptop and desktop hardware. Onboarding includes free certification in Dell and Lenovo systems.
Required Qualifications
- prior experience with laptop and desktop hardware
- reliable form of transportation
- access to a computer and the internet
- ability to log into your tech portal every workday by 9 am
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