Computer Experience Representative
$29,120–$29,120 year
On-siteWest Palm Beach, Florida, United States
West Palm Beach, Florida, United StatesOn-site$29,120–$29,120 yearHigh School Or EquivalentLarge
High School Or EquivalentLarge
Job Summary
Operate cash terminals, verify purchase prices, and process payments while maintaining the cash office. Handle customer inquiries regarding returns, exchanges, and delivery, providing solutions with minimum supervision. Detect signs of shoplifting and theft, communicating potential security risks to store management. In specific locations, receive and document customer repairs, preparing transfer forms for merchandise transport to the Service Center. Communicate with multiple departments, buyers, and retail personnel to resolve inquiries in the best interest of BrandsMart USA and the customer.
Required Qualifications
- Any combination of education and experience equivalent to graduation from high school
- Ability to read and write fluently in English (or another language as may be required) sufficiently to communicate with customers, read invoices, repair orders, faxed requests and similar written materials
- Basic math skills, including multiplication, addition, subtraction and division, necessary to verify amounts and costs of repairs and parts and quantities as may be required
Desired Qualifications
- Prior retail and/or customer service experience
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