Compression Technical Support Field Service Engineer
On-site · Alcobendas, Madrid, Spain
Job Summary
Technical Field Service Engineer for refrigeration systems responsible for providing technical and non-technical support to installers and integrators, training and accompanying customers to ensure proper use, installation and maintenance of products, actively participating in installations and commissioning, diagnosing and resolving issues and managing warranties, acting as the key liaison between the customer and R&D/production, and contributing to Service business development including product implementation and market development. Requires 5+ years of field service experience, strong customer orientation, excellent communication skills, high English proficiency for international coordination, and frequent travel.
Required Qualifications
- Formación técnica en Ingeniería de Refrigeración o similar
- Experiencia mínima de 5 años en posiciones de servicio técnico, soporte de producto o field service
- Sólida experiencia en refrigeración industrial/comercial, soporte técnico de productos, instalación y puesta en marcha
- Conocimiento amplio de componentes de refrigeración y productos de servicio
- Nivel de inglés alto (imprescindible) para comunicación con fábricas y equipos internacionales
- Idioma local fluido
- Disponibilidad para viajar de forma frecuente
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