Complimentary AM Attendant
On-siteSan Diego, California, United States
Job Summary
Greet, seat, and service guests in the complimentary breakfast area while maintaining high standards of personal appearance and grooming. Ensure quality control of menus, clear and reset tables, and keep bar food and service areas stocked, organized, and clean. Support all beverage and food service areas by washing dishes, restocking equipment, sweeping, mopping floors, and moving trash. Answer telephone inquiries, handle room service orders, perform cashiering functions, and communicate with departments regarding VIPs and special requests. Work a varied schedule including evenings, nights, weekends, and holidays.
Required Qualifications
- High School diploma or equivalent
- Ability to perform job function with attention to detail speed and accuracy
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages
- Must satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
Desired Qualifications
- experience in a hotel or a related field
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