Compliance Support (EDI Analyst)
On-siteTaguig, Metro Manila, Philippines
Taguig, Metro Manila, PhilippinesOn-sitePart Time
Part Time
Job Summary
Analyze, report, and escalate electronic Data interchange systems to ensure compliance with applicable controls and standards. Deliver final compliance reports, document results, and track issues triggering financial chargebacks. Monitor vendors for guideline adherence, process purchase orders, and generate logistics reports for Worldwide Golf Compliance. Resolve current issues with stores, maintain ERP item information, and assist with training personnel in EDI support activities. Manage documentation of compliance activities for vendors and stores while supporting changes to transaction mappings.
Required Qualifications
- EDI related / customer service experience
- Bachelor's Degree
- Ethical, meticulous, organized, dependable
- Ability to work with people in various departments and levels within and outside the organization
- Ability to solve issues and quickly address concerns
- Ability to manage multiple priorities within the confines of a tightly defined deadline
- Intermediate skill set in Microsoft Excel
- Strong EDI background
- Experience working with XML feeds
- SQL knowledge
Desired Qualifications
- 1+ year of EDI related / customer service experience either in a business or technical capacity
- Knowledge of customer service and phone etiquette principles and practices
- Clear, concise, and accurate communication skills
- Exposure to and familiarity working with SPS commerce
- Experience working with SAP
- Golf knowledge
- Experience with SPS Commerce
- Any experience with SAP
- Experience working with XML feeds
- SQL knowledge
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