Compliance Strategist
$112,500–$137,500 year
RemoteCanada
CanadaRemoteFull Time$112,500–$137,500 yearSmall
Full TimeSmall
Job Summary
Develop and own Relay's compliance monitoring program end-to-end, designing testing methodologies, monitoring schedules, and reporting frameworks to ensure products meet regulatory requirements. Manage the day-to-day partnership with the sponsor bank as the primary contact for compliance matters, exams, and audits. Analyze account and transaction data to identify gaps and emerging risks, then execute ongoing testing, document findings, and produce clear reports for internal stakeholders and the bank. Track issues through remediation, ensuring corrective actions are implemented and validated. Partner with Risk, Product, Engineering, and Operations to embed compliance requirements into new features, and monitor regulatory changes to update controls. Translate complex findings into actionable recommendations for technical and non-technical teams.
Required Qualifications
- 2+ years of experience in compliance, risk, audit, or a related field
- experience building or running a compliance monitoring or testing program
- proficiency in SQL (joins, aggregations, window functions, subqueries)
- comfortable working directly with a bank partner or regulator
- understand the importance of a strong, trusted partnership
- own projects from start to finish
- define the problem
- drive solutions to completion
- strong communicator
- translate complex compliance topics into clear, actionable recommendations
- collaborative
- navigate cross-functional work with Risk, Product, Engineering, and Operations
- thrive in fast-paced environments
- tackle ambiguity
- build process where none exists
- raise the bar across the team
- actively using AI tools in how you work today
- excited to push what's possible with them
- passionate about using data and process rigor to solve meaningful problems
- excited to build out our compliance monitoring capabilities
- strengthen how we partner with our sponsor bank
- not just maintain existing processes
- develop and own Relay's compliance monitoring program
- designing the frameworks
- testing
- reporting that ensure our products and operations meet regulatory requirements
- manage the day-to-day partnership between Relay and our sponsor bank
- ensuring alignment on compliance expectations
- exam readiness
- issue resolution
- identify, monitor, and remediates compliance risk
- maintaining a trusted relationship with our banking partner
- meeting the needs of our fast moving business
- ensuring a seamless customer experience
- helping millions of SMBs operate safely and confidently
- protecting the integrity of our banking partnership
- building compliance programs from the ground up
- being a trusted partner to both internal teams and external stakeholders
- develop and own Relay's compliance monitoring program
- designing testing methodologies
- monitoring schedules
- reporting frameworks
- Manage the day-to-day relationship between Relay and our sponsor bank
- serving as a primary point of contact on compliance matters
- exams
- audits
- Analyze account, transaction, and operational data to identify compliance gaps, emerging risks, and areas for control enhancement
- Execute ongoing compliance testing and reviews
- document findings
- produce clear reporting for internal stakeholders and our sponsor bank
- Track identified issues through to remediation
- ensuring corrective actions are implemented and validated in a timely manner
- Partner with Risk, Product, Engineering, and Operations to embed compliance requirements into new features, products, and processes
- Monitor changes in applicable regulations and guidance
- translate them into updates to our monitoring program and controls
- Iterate on monitoring processes, tools, and documentation to increase efficiency and scalability as Relay grows
- Translate compliance findings into clear, actionable recommendations for technical and non-technical stakeholders, including our sponsor bank
- You push relentlessly for reinvention
- You're always asking how can this be better?
- You crave autonomy
- We trust our team with big challenges and the freedom to solve them
- takes initiative
- is comfortable taking risks
- seeks input when needed
- You own your work
- take pride in your work
- follow through on commitments
- feel a deep sense of responsibility for outcomes, not just tasks
- You build with AI, not just use it
- You're actively embedding AI into how you work
- pushing what's possible
- bringing your team along with you
- You care about impact, not noise
- You care deeply about the substance of your work
- measure success by results, not recognition
- You're energized by complexity and ambiguity
- enjoy tackling problems that don't come with a playbook
- comfortable building from scratch
- iterating as you go
- collaborating to shape the best path forward
- You seek out feedback
- see directness as respect, not criticism
- actively seek input
- sit with hard truths
- use feedback as fuel for improvement
- Small businesses are why we're here
- Relay exists to help them thrive
- mission has to resonate with you
- relentless
- curious
- care deeply about the work
- think critically
- challenge the status quo
- want to help small businesses thrive
- diverse backgrounds
- people who think critically, challenge the status quo, and want to help small businesses thrive
Desired Qualifications
- preferably in fintech, banking, or payments
- experience managing a sponsor bank or regulatory partnership directly
- worked in a startup or scale-up environment
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