Compliance Operations Lead
Remote
Job Summary
Lead the Compliance Ops team across KYB, KYC, transaction monitoring, sanctions, and blockchain analytics workflows to own the day-to-day operating model for analyst reviews, escalations, QA, and case resolution. Build scalable team rhythms around productivity, quality, SLAs, and continuous improvement while coaching analysts and managers as the function grows. Translate policy and regulatory expectations into practical operational workflows, checklists, and playbooks for wallet screening and suspicious activity escalation. Own the implementation of these standards, ensure audit-ready records and evidence, and partner with second line Compliance, Legal, Product, and Engineering to design review procedures, automate repetitive steps, and improve control frameworks. Oversee operational reporting on volumes, backlogs, and trends to guide leadership on scaling efforts and control investments.
Required Qualifications
- 15+ years of experience in compliance operations, financial crime operations, AML, KYC, KYB, sanctions, transaction monitoring, or related areas
- Significant experience leading teams, managing managers, or scaling operational functions in fintech, payments, banking, crypto, trading, or financial services
- Strong understanding of AML, sanctions, KYC, KYB, transaction monitoring, customer risk review, and suspicious activity escalation workflows
- Experience building operational standards, review procedures, QA processes, control frameworks, and management reporting
- Ability to partner effectively with second line Compliance and Legal teams while owning operational execution
- Experience working with case management systems, transaction monitoring tools, KYC/KYB vendors, sanctions screening tools, or blockchain analytics platforms
- Strong judgment, attention to detail, and ability to identify operational risk quickly
- Strong people leadership skills, including coaching, performance management, hiring, and building team culture
- Comfortable operating in a fast-paced startup environment where processes need to be built, improved, and scaled quickly
Desired Qualifications
- Experience with crypto, stablecoins, blockchain analytics, wallets, exchanges, or on and off ramp products
- Experience with cross-border payments, FX, money movement, neobanking, or institutional fintech products
- Experience with tools such as Unit21, TRM Labs, Chainalysis, ComplyAdvantage, Persona, Sardine, Alloy, Sumsub, or similar systems
- Experience designing alert workflows, queue structures, QA programs, dashboards, or rule performance review processes
- Experience supporting audits, regulatory exams, partner diligence, banking partner reviews, or regulatory remediation work
- Experience working across multiple jurisdictions such as the US, UK, EU, UAE, India, Singapore, or Latin America
- Experience building or transforming a compliance operations function in a high growth environment
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