Compliance Analyst
HybridBoston, Massachusetts, United States
Job Summary
Conduct overall maintenance and enhancement of the Compliance Management Program by streamlining business policies, procedures, and processes. Collaborate with risk, legal, and bank partners to monitor customer complaints, review regulatory revisions, and manage contractual reporting obligations. Provide support for external audits, reviews, and examinations while assisting with vendor management, onboarding questionnaires, and compliance training. Review discovery requests and analyze ad-hoc compliance projects to minimize third-party risk. This hybrid role reports to the Manager of Compliance, requiring a Bachelor's degree, three years of regulatory compliance experience, and strong analytical skills.
Required Qualifications
- Bachelor's degree or similar (e.g. accredited compliance certification combined with lending compliance experience)
- Experience in testing, quality assurance, and/or audit
- Knowledgeable regarding customer complaint tracking and reporting
- Operates with a strong sense of autonomy with the ability to work through vague problems with minimal supervision
- Extensive analytical and problem solving skills and experience with strong writing and research skills
- Strong organizational skills and attention to detail
- Minimum of 3 years experience in the area of regulatory compliance and financial services
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