Complex Claims Consultant/Specialist - Lawyers Professional Liability
$72,000–$141,000 year
HybridChicago, Illinois, United States or Boston, Massachusetts, United States
Job Summary
Manage highly complex commercial lawyer liability claims by verifying coverage, conducting investigations, and authorizing disbursements within authority limits. Lead focused investigations to determine compensability and damages by gathering documents, taking statements, and working with experts. Resolve claims by negotiating complex settlements, managing reserves, and collaborating with coverage counsel and internal partners. Establish and manage claim budgets while identifying subrogation opportunities or fraud referrals. Keep senior leadership informed of significant risks through loss summaries and oversight watch lists. Mentors less experienced Claim Professionals and ensures compliance with state and local regulatory requirements.
Required Qualifications
- Bachelor's Degree
- Equivalent experience to a Bachelor's Degree
- Minimum six years of relevant experience
- Experience preferably in claim handling
- Insurance Adjuster License
- Must be able to obtain and maintain an Insurance Adjuster License within 90 days of hire
- Thorough knowledge of the commercial insurance industry
- Knowledge of commercial insurance products
- Knowledge of policy language
- Knowledge of coverage
- Knowledge of claim practices
- Strong communication skills
- Strong presentation skills
- Verbal communication skills
- Written communication skills
- Analytical mindset
- Investigative mindset
- Critical thinking skills
- Ability to make sound business decisions
- Ability to evaluate ambiguous, complex, and challenging business problems
- Ability to resolve ambiguous, complex, and challenging business problems
- Strong work ethic
- Time management skills
- Organizational skills
- Ability to work in a fast-paced environment
- Ability to work at high levels of productivity
- Demonstrated ability to negotiate complex settlements
- Experience interpreting complex commercial insurance policies
- Experience interpreting complex commercial insurance coverage
- Ability to manage multiple and shifting priorities
- Ability to work in a fast-paced and challenging environment
- Knowledge of Microsoft Office Suite
- Ability to learn business-related software
- Ability to value diverse opinions and ideas
- Prior negotiation experience
Desired Qualifications
- Professional designations
- CPCU designation
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