Community Wide Scheduler | 40 hours per week | Patient Access - West Burlington
$39,291–$39,291 year
On-site · West Burlington, Iowa, United States
Job Summary
Coordinate and manage scheduling services across multiple departments and locations to enhance patient care and resource efficiency. Register patients accurately, verify insurance details and prior authorizations as needed, collect co-pays and outstanding balances, and ensure compliance with HIPAA and other regulations. Communicate scheduling details to patients and clinical staff, maintain accurate records, monitor appointment availability, and handle high volumes with exceptional customer service and attention to detail.
Required Qualifications
- H.S. Diploma or General Education Degree (GED) (preferred)
- 1-3 years Previous healthcare experience (preferred)
- 1-3 years Medical Background and/or Medical Terminology (preferred)
- Technical Skills: Proficiency in using electronic medical record (EMR) systems and scheduling software
- Regulatory Knowledge: Familiarity with HIPAA regulations and other healthcare privacy and security requirements
- Adaptability: Flexibility to adapt to changes in scheduling needs and department priorities
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