Community Support Specialist
On-site · Kansas City, Missouri, United States
Job Summary
Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone; facilitate achievement of long-range outcomes (symptom management, employment, and independent living) based on client needs; engage difficult-to-serve clients by identifying potential resources to gain access and make connections; help remove barriers by connecting clients to community or social service programs and referrals to educational or employment programs; assist with transportation barriers by transporting clients in a personal vehicle to appointments and area resources; collect and maintain client information and document interactions in the EMR; collaborate with an internal multi-disciplinary team to coordinate client care; role requires a 4-year degree or equivalent experience and a valid driver's license with access to a vehicle; location is Kansas City, MO, with on-site work and potential phone-based interactions.
Required Qualifications
- 4 year degree or 4 years of equivalent experience in lieu of degree
- A valid automobile driver's license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle
- At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred
- Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred
- Excellent customer service skills with a recovery focus
- Strong written, oral and interpersonal communication skills
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email
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