Community Residential Manager (Live-out)
On-siteCalgary, Alberta, Canada
Calgary, Alberta, CanadaOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Ensure the health, comfort, and safety of customers by managing daily site operations, including cleaning, maintenance, snow removal, and contractor oversight. Collect rent, process bank deposits, and handle administrative tasks on a tablet while minimizing vacancies and meeting net operating income targets. Conduct lease showings, perform suite inspections, and answer rental enquiries within established guidelines. Maintain accurate inventory and ensure all required paperwork is completed. Work evenings and weekends at Varsity Square Apartments or Willowpark Gardens/Flintridge Place in Calgary.
Required Qualifications
- 2 years Customer Service Experience preferred
- Post-Secondary Education is an asset
- Computer experience is required with web based programs preferred
- Ability to learn and adapt quickly to changing systems and new technology
- Familiarity with computer tablets is an asset
- Strong commitment to providing excellent customer service
- Dedicated to building better communities for all our Customers and surrounding communities
- Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
- Excellent listening and telephone etiquette skills
- Exceptional problem-solving and decision-making capabilities
- Strong planning and organizational skills coupled with ability to multi-task and prioritize
- Excellent time-management skills
- Ability to handle sensitive and confidential matters
- Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
- Ability to work independently (self managed) and with other Associates in a team environment
- Ability to learn quickly, adapt to change and be flexible in nature
- Displays a high level of initiative and commitment to success (striving toward Boardwalk's mission statement)
- Demonstrates a positive attitude, enthusiasm and assertiveness
- Ability to spend up to eight hours walking, standing, climbing stairs, lifting
- Ability to maneuver or lift up to 10kg with the proper equipment
- Successful applicants must have a flexible schedule and be available to work evenings and weekends
- Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable
Desired Qualifications
- If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented
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