Community Relations Specialist (Carroll County / Howard County, MD)
On-siteFrederick, Maryland, United States
Job Summary
Nurture and cultivate meaningful relationships with key community organizations and local businesses to promote Nymeo's products, offer financial wellness opportunities, and encourage credit union memberships. Establish and maintain positive partnerships with community partners while serving as a liaison to existing groups and identifying new local businesses to position Nymeo as a valuable employee benefit. Represent the Credit Union through multiple communication channels including online, email, telephone, virtual meetings, and in-person visits. Develop and execute sales plans and community relations strategies to meet organizational goals. Plan and execute on-site visits, trade shows, seminars, benefits fairs, and meetings to increase awareness, educate audiences, and build membership. Maintain a database of community groups and local businesses.
Required Qualifications
- Ability to understand and follow complex written and oral instructions
- Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and concise format to others
- Ability to express oneself, clearly and concisely, both orally and in writing
- Ability to prepare and maintain confidential records and reports
- Ability to gather, assemble, correlate, and analyze facts and develop solutions
- Ability to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible
- Ability to manage daily routine with moderate freedom to interpret and act upon various situations
- Ability to work independently
- Ability to present a professional and personable personality that communicates to members, prospects, and community partners that the Credit Union is a professional financial institution, dedicated to promoting their financial well-being and becoming a lifetime financial partner
- Ability to work within precise standardized guidelines, make sound decisions and take initiative to resolve problems or unique circumstances
- Trust and diplomacy, in addition to normal courtesy and tact, is required
- Two to five years' experience in sales, business development or community relations
- A minimum two-year college degree
- Requires a valid driver's license in employee's state of permanent residence
- Possess excellent verbal, written and presentation skills
Desired Qualifications
- Rooted connections to the communities we serve is preferred, especially Carroll and Howard County, Maryland
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