Community Relations Director
On-site · Palm Beach Gardens, Florida, United States
Job Summary
Community Relations Director responsible for occupancy growth and community visibility: develops and executes a 12-month occupancy development and sales/marketing plan, cultivates referrals from hospitals, churches, health professionals, and other sources, leads events and experiences, conducts competitive analyses, maintains knowledge of services and promotions, manages inquiry handling and move-in processes, trains team members, uses Yardi for data entry and tracking, and ensures timely communications and follow-up with residents, families, and referral sources. Requires strong communication, relationship-building, and leadership skills; familiarity with FHA/ADA guidelines and senior living operations; Bachelor’s degree preferred with at least two years in the senior living environment and a proven sales/referral track record.
Required Qualifications
- High School Diploma or equivalent
- Bachelor Degree preferred
- Two (2) years in the senior living environment preferred
- Proven senior living sales and referral track record
- Knowledge of federal and state laws pertaining to IL, AL, MC communities
- Strong communication and organizational skills
- Ability to manage budgets and occupancy development plans
- Ability to drive outside sales calls and events
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