Community Programs Specialist (New York)
$200,000–$200,000 year
On-siteNew York, United States
Job Summary
Manage a defined geographic territory by identifying, qualifying, and closing new business opportunities with public sector and institutional clients, including law enforcement, fire/EMS, educational institutions, and municipal organizations. Proactively engage key decision-makers through in-person visits, outbound calls, emails, and product demonstrations to tailor messaging to client-specific needs. Conduct high-impact presentations showcasing emergency response and safety solutions while leveraging sales tools to document interactions and drive performance metrics. Travel approximately 30% within the assigned territory to build strong relationships and close deals in-person.
Required Qualifications
- Multiple years of demonstrated success in outside sales
- Specifically selling emergency response, safety, medical equipment, or related products and services to public sector clients
- Public sector clients include law enforcement, fire departments, EMS, educational institutions, and municipal organizations
- Extensive experience owning and managing a geographic territory
- Independently building a high-performing pipeline
- Engaging key decision-makers
- Developing strategic relationships
- Skilled in delivering impactful in-person product demos and sales presentations
- Presentations across both SaaS and physical product solutions
- Proven ability to quickly develop deep technical expertise
- Master innovative products and solutions
- Proficient in sales and productivity tools including Microsoft Office, PowerPoint, SharePoint, Salesforce, and Google Workspace
- Exceptional communication and interpersonal skills
- Strong organizational and leadership abilities
- Proactive, solution-focused mindset
- Maintains a positive, patient, and collaborative approach
- Only candidates residing in New York will be considered
Desired Qualifications
- Curious & Coachable: Eager to learn and grow
- Open to exploring new tools, systems, and best practices that can help the team continuously improve and adapt
- Flexible & Patient: Comfortable with change and ambiguity
- Understands that in a dynamic, fast-growing company, processes and reports may evolve—and embraces that evolution
- A strong active listener who excels at building trust
- Navigating objections with empathy
- Finding creative, practical solutions to challenges
- Deeply passionate about our mission to save lives and make a meaningful impact in public safety
- Firsthand Public Safety Experience: Brings direct experience working or volunteering as a public safety professional or first responder
- Direct experience working or volunteering as a public safety professional or first responder
- Including law enforcement, EMS, fire service, or 911 telecommunications
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