Community Programs Specialist (Michigan)
$200,000–$200,000 year
On-siteMichigan, United States
Job Summary
Manage a defined geographic territory by identifying, qualifying, and closing new business opportunities with public sector and institutional clients, including law enforcement, fire/EMS, educational institutions, and municipal organizations. Proactively engage key decision-makers through in-person visits, outbound calls, emails, and product demonstrations tailored to client-specific needs and pain points. Conduct high-impact presentations showcasing both physical and SaaS-based emergency response solutions while leveraging CRM platforms to drive performance metrics. Travel approximately 30% within the assigned region to build strong relationships and close deals in-person.
Required Qualifications
- Multiple years of demonstrated success in outside sales
- Specifically selling emergency response, safety, medical equipment, or related products and services to public sector clients
- Public sector clients include law enforcement, fire departments, EMS, educational institutions, and municipal organizations
- Extensive experience owning and managing a geographic territory
- Independently building a high-performing pipeline
- Engaging key decision-makers
- Developing strategic relationships
- Skilled in delivering impactful in-person product demos and sales presentations
- Presentations across both SaaS and physical product solutions
- Proven ability to quickly develop deep technical expertise
- Master innovative products and solutions
- Proficient in sales and productivity tools including Microsoft Office
- Proficient in PowerPoint
- Proficient in SharePoint
- Proficient in Salesforce
- Proficient in Google Workspace
- Exceptional communication skills
- Strong interpersonal skills
- Strong organizational abilities
- Leadership abilities
- Proactive, solution-focused mindset
- Positive, patient, and collaborative approach
- Only candidates residing in New Jersey will be considered
Desired Qualifications
- Curious & Coachable: Eager to learn and grow
- Open to exploring new tools, systems, and best practices that can help the team continuously improve and adapt
- Flexible & Patient: Comfortable with change and ambiguity
- Understands that in a dynamic, fast-growing company, processes and reports may evolve—and embraces that evolution
- A strong active listener who excels at building trust
- Navigating objections with empathy
- Finding creative, practical solutions to challenges
- Deeply passionate about our mission to save lives and make a meaningful impact in public safety
- Direct experience working or volunteering as a public safety professional or first responder
- Experience includes law enforcement
- Experience includes EMS
- Experience includes fire service
- Experience includes 911 telecommunications
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