Community Mortgage Bank Sales Consultant (SAFE)
On-siteFort Worth, Texas, United States or Farmers Branch, Texas, United States
Job Summary
Originate mortgage loans by conducting outbound calls to existing and prospective customers, analyzing client needs, and offering appropriate mortgage loan products. Process low to moderately complex loan applications, review rates and terms within guidelines, and ensure timely, proactive communication to maintain high client satisfaction. Collaborate with branch leadership, participate in huddles, and mentor employees to increase knowledge of mortgage products and processes. Adhere strictly to SAFE Mortgage Licensing Act regulations, underwriting requirements, and compliance policies while staying informed on industry trends. Maintain visibility for Wells Fargo Home Mortgage in the assigned market through consistent customer service and relationship building.
Required Qualifications
- 2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- SAFE registration at the time of employment
- Nationwide Mortgage Licensing System (NMLS) website registration
- MU4R questions and registration
- Consumer Financial Protection Bureau qualification requirements
- Applicable financial responsibility
- Character standards
- General financial fitness
- Criminal background standards
- Current credit report
- Acceptable background investigation results
- Compliance with the S.A.F.E. Mortgage Licensing Act of 2008
- All related regulations to the S.A.F.E. Mortgage Licensing Act of 2008
- Loan Originator requirements under Regulation Z (LO)
Desired Qualifications
- 2+ years of mortgage retail sales experience
- Expertise of general lending products and overall mortgage industry experience
- Experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources
- Established relationships with diverse realtor organizations and affordable lending nonprofits in assigned market
- Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs
- FHA/VA & conventional loan experience is preferred
- Knowledge and understanding of sales prospecting and generating referrals
- Experience with educating clients on various mortgage purchase programs
- Experience developing and cultivating professional relationships
- Customer service experience
- Basic Microsoft Office skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to provide leadership by coaching, training, and mentoring
- Bilingual speaking proficiency in Spanish/English preferred
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