Community Mental Health Worker - Hoarding Specialist
On-siteVancouver, British Columbia, Canada
Job Summary
Conduct regular home support and complex de-hoarding services in resident rooms and common areas, including de-cluttering, deep cleaning, organizing, and room remediation. Implement de-cluttering project plans while teaching life skills and providing physical, social, and emotional support. Perform regular upkeep to reduce pest infestations and collaborate with pest control services. Deliver basic life skills training, personal hygiene guidance, and harm reduction initiatives, contributing to and updating resident care plans. Maintain daily logs of completed tasks, listen to resident concerns, de-escalate hostile interactions, and provide crisis intervention for overdoses by administering naloxone and monitoring for recurrence. Report emergency events such as death or fire to the Program Manager.
Required Qualifications
- Diploma in Community Social Service or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work
- Recent, related experience of two years
- Class 5 - BCDL
- Certificates in First Aid + CPR
- WHMIS
- Knowledge of housing issues local and community resources
- Firm understanding of harm reduction approach and its implementation in a community based setting
- Demonstrated ability in crisis de-escalation skills applied in a team setting
- Demonstrated ability to work with individuals who are marginalized, under served and who may be at risk of homelessness or homeless
- Demonstrated ability working with individuals living with substance misuse issues and or an untreated mental illness
- Understanding of a trauma informed approach
- Knowledge of psychosocial rehabilitation practices
- Knowledge of program policy and procedures
- Knowledge and proficiency in relevant software
- Ability to work with clients living with mental illness
- A good understanding of the issues related to meeting basic needs of food, clothing, shelter
- Physical ability to carry out the duties of the position
- Lift and carry up to 50 lbs. at waist level
- Lift and hold up to 20 lbs. overhead
- Able to safely handle chemicals and cleaning supplies
- Able to work safely in rooms that may have pests and/or biohazardous materials
- Ability to operate related equipment
- Ability to organize and prioritize
- Ability to establish and maintain rapport with residents
- Conflict resolution and crisis intervention skills
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