Community Manager
On-site · Fayetteville, Tennessee, United States
Job Summary
Community Manager responsible for fostering a positive resident experience, leasing units, handling collections, ensuring compliance with agreements and governmental commitments, managing operating budgets, and coordinating maintenance and inspections. The role requires strong customer service, sales, and communication skills, familiarity with affordable housing programs (LIHTC, Section 8, HUD), ability to manage financial records and budgets, and willingness to travel to community sites. The company emphasizes employee ownership (ESOP) and offers benefits including healthcare, retirement match, paid time off, and professional development opportunities.
Required Qualifications
- Must be at least 18 years old with a high school diploma or GED
- Experience working in affordable housing programs including LIHTC, Section 8, and HUD preferred
- Travel to community locations and surrounding markets required
- Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants
- Must be able to lift to 15 pounds at a time
- Must possess a valid driver’s license and insurance
- Demonstrated ability to lead and develop a team of associates
- Excellent interpersonal skills with good sales and customer service skills
- Excellent verbal and written communication skills
- Detail-oriented and organized
- Understanding of laws, guidelines, and best practices of property management
- Proficient in Microsoft Office Suite or related software
- Read and be familiar with policies and procedures
- Respond to e-mail promptly
- Learn and be able to function within company-related software
- Travel to community locations and surrounding markets required
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