Community Manager - Union City CA
$81,161–$90,168 year
On-siteLos Altos, California, United States
Job Summary
Market available apartments daily on Craigslist and approved sites, pre-lease units, and maintain a working waitlist of prospective residents. Provide high-level customer service by responding to all resident requests or complaints in a timely, efficient, and courteous manner. Collect rent, late fees, and deposits using Yardi software, while entering traffic, applications, leases, and work orders into Yardi Voyager each business day. Screen and qualify prospective residents, prepare vacant units for rental including renovation oversight, and perform necessary maintenance and ordinary repairs. Bid and negotiate service contracts, manage maintenance staff and vendor relationships, and oversee general cleaning of the building and grounds. Manage property expenditures in accordance with budget and maintain organized, comprehensive unit files. Serve as the employer's representative to enforce rules and report unusual resident problems or behavior to the immediate supervisor.
Required Qualifications
- A minimum of two years of multi-family property management experience
- Working knowledge of property management, California, and local laws
- Strong Microsoft Office and property management software skills
- Valid driver's license
- A high school diploma or equivalent
- Excellent problem solving, multi-tasking, and organizational skills
- Ability to empathize with residents and staff, while still enforcing community rules and policies
- Must work well with others
- Strong communication ability, both verbally and in writing
- Ability to write reports, business correspondence, and procedures
- Ability to effectively present information and respond to questions from residents, vendors, government officials, and the public
Desired Qualifications
- Yardi Voyager and RealPage experience preferred
- College degree a plus
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