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AspirePosted 1 month ago

Community Manager-The Views at Crescent Hill

$65,000–$69,000 year

On-siteLouisville, Kentucky, United States

Full Time

Job Summary

Supervise daily apartment community operations by overseeing work orders, managing resident move-ins and move-outs, and ensuring timely lease renewals and renewal offers. Direct a team of at least two full-time members by monitoring performance, providing training, and making hiring or disciplinary recommendations. Handle resident inquiries as the primary point of contact, process applications and leases according to company guidelines, and maintain accurate weekly activity summaries and time logs. Conduct market studies, complete property surveys, and post vacant units on approved marketing venues while distributing resident communications. Ensure compliance with Fair Housing, ADA, and all regulatory agencies through accurate documentation and adherence to the Haven Residential Operations and Policy Manual. Submit monthly and weekly financial reports to the Regional Manager and maintain confidentiality on all property and resident matters.

Required Qualifications

  • Superior organization and communication skills
  • Ability to provide courteous and professional service to residents, team members and supervisors
  • Ability to maintain courteous and professional relations with vendors and other service providers
  • Must be honest in time reporting
  • Reliability is a must
  • Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.)
  • Valid driver's license may be required

Desired Qualifications

  • At least one year of experience preferred

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