Community Manager
On-siteSan Antonio, Texas, United States
Job Summary
Lead property staff through candidate interviews, onboarding, training, and quarterly assessments while driving performance indicators and managing disciplinary actions. Conduct ongoing training on leasing paperwork and safety, assist in budget preparation, and deliver monthly variance reporting within +/- 10%. Promote resident satisfaction by resolving service requests and collaborating with maintenance teams, while analyzing market trends to implement leasing strategies that achieve occupancy and revenue goals. Manage client/owner relationships through property tours and regular updates. Follow eviction procedures, including notice requirements and court representation. Maintain a flexible schedule covering weekdays, nights, and weekends to meet business needs.
Required Qualifications
- Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience
- 3 + years of related multi-family property management experience
- Strong leadership and management skills
- Team player, professional, and effective communication skills
- Proficient in Microsoft Office Suite and property management software
- Must be able to read documents, computer screens and data
- Must be able to hear and understand verbal communications in person and over the phone or computer
- Must be able to operate a computer, keyboard, mouse and other office equipment
- A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs
- Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires
- A valid driver's license is preferred; candidates without a license will be provided a liability waiver, as applicable
Desired Qualifications
- A valid driver's license
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