Community Manager (OnSite) - New Apartments at NMU (Student Living)

Job Summary

Required Qualifications

• •M.Ed or Bachelor's/Master's degree in Business Management, Communications, or related field from an accredited college or university
• •4-6 years minimum of relevant experience in residence life and/or property management
• •Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance)
• •Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns
• •Compassionate and diplomatic with excellent written and verbal communication skills
• •Detail-oriented and self-motivated with the ability to work independently, as a leader, and a collaborative member of a team
• •Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents
• •Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.)
• •Ability to navigate THD (The Housing Director), PeopleSoft, MaxPanda or their equivalents
• •Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists
• •Demonstrated experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners
• •Incumbents must be able to physically access all exterior and interior parts of the property and amenities
• •Routine, local travel may be required between assigned areas and other facilities
• •Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position

Desired Qualifications

• •M.Ed or Bachelor's/Master's degree in Business Management, Communications, or related field from an accredited college or university
• •4-6 years minimum of relevant experience in residence life and/or property management
• •Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance)
• •Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns
• •Compassionate and diplomatic with excellent written and verbal communication skills
• •Detail-oriented and self-motivated with the ability to work independently, as a leader, and a collaborative member of a team
• •Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents
• •Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.)
• •Ability to navigate THD (The Housing Director), PeopleSoft, MaxPanda or their equivalents
• •Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists
• •Demonstrated experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners
• •Incumbents must be able to physically access all exterior and interior parts of the property and amenities
• •Routine, local travel may be required between assigned areas and other facilities
• •Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position