Community Manager
HybridBarcelona, Catalonia, Spain
Job Summary
Develop and execute comprehensive community engagement strategies, defining KPIs to foster authentic connections and drive brand advocacy. Proactively monitor social listening tools and cultural trends to identify emerging conversations, then craft on-brand responses across TikTok, Instagram, Facebook, and YouTube. Transform community insights into actionable recommendations for content creation and campaigns while curating and amplifying user-generated content. Administer social networks and discussion forums, ensuring timely responses and providing regular reports on community health and engagement metrics to internal teams and clients.
Required Qualifications
- +5 years of proven experience in a dedicated Community Manager or Social Media Engagement role
- preferably within an agency environment and for global brands
- Degree in Advertising, Marketing, Communications, or a related field
- Expert-level proficiency across all major social media platforms for driving creative engagement and conversation
- Familiarity with social listening tools, community management platforms, and web analytics
- Advanced use of Microsoft Office Suite (Word, Excel, PowerPoint)
- Proactive, empathetic, insightful, creative, strategic, analytical, organizes and team player
Desired Qualifications
- Experience in an agency environment and for global brands
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