COMMUNITY MANAGER - Murray Hill/Grove Park
$52,000–$62,000 year
On-siteFernandina Beach, Florida, United States
EXPIREDFernandina Beach, Florida, United StatesOn-siteFull Time$52,000–$62,000 yearHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Oversee assigned property operations by supervising community associates, evaluating performance, and mentoring staff to align with corporate goals. Manage leasing activities by screening prospective residents, executing marketing campaigns, and maintaining market awareness. Handle financial responsibilities including rent collection, deposit administration, and budget preparation while monitoring landlord-tenant relations and mediating disputes. Coordinate maintenance by tracking service requests, conducting walk-throughs, and ensuring vendor compliance on site. Work a flexible schedule including evenings and weekends, requiring independent travel and a valid driver's license.
Required Qualifications
- Valid Driver's License
- government issued state ID
- Property/ Community Manager state level license where required
- High School Diploma or Equivalent
- Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
- Able to work with at a computer for a minimum of 7 hours daily either standing or sitting
- Ability to perform all functions of an Assistant Community Manager
- Strong leadership skills
- communication skills
- decision-making abilities
- ability to motivate portfolio and team members to accomplish company goals and expectations
- ability to perform and handle interruptions in a rapidly changing, multi-tasking environment in an appropriate manner
- high attention and mental demands including the ability to prioritize and process information with accuracy and clarity
- Sound understanding of progressive multi-family management and operations as it relates to management of assets, personnel management, office operations, budgeting and planning
- Must be able to provide excellent customer service
- effectively and professionally communicate in e-mail, by phone, or in person during the course of the workday
- High degree of creativity
- sound business judgment
- aggressive self-starter
- diplomatic to effectuate positive relations with subordinates and peers
- Performance oriented and highly motivated to produce results
- Computer literacy
- Excellent written and oral communication skills
- Work flexible schedule, including evenings and weekends
- Travel independently for the purpose of conducting property business
- Must be able to effectively lead and coach others
- Ability to build lasting business relationships
- Ability to mentor and ensure all associates support the corporate mission
- Ability to counsel underperforming associates and provide constructive feedback to improve performance
- Ability to monitor landlord-tenant relations and mediate disputes when necessary
- Ability to conduct walk-through and follow up for vendors work on site
- Ability to inspect apartments for move in condition and turn over status
- Ability to inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
- Ability to ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property
- Ability to maintain sound rent collection procedures
- Ability to deliver rent deposits to bank and submit relevant documentation
- Ability to oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns
- Ability to maintain familiarity with all procedures and requirements for accounts payable
- Ability to participate in the preparation of the annual operating budget
- Ability to supervise and provide training to community associates
- Ability to evaluate associates performance, including the completion of annual performance reviews
- Ability to create positive, welcoming, supportive environment for residents, visitors, and community associates
- Ability to attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
- Ability to maintain knowledge and awareness of market conditions affecting leasing and operations
- Ability to develop and execute effective marketing and advertising campaigns for apartment leasing
- Ability to assist with development and implementation of resident services programming
- Ability to monitor and mediate disputes
- Ability to utilize maintenance software program to enter in and track service request, and regularly review maintenance reports
Desired Qualifications
- Minimum three (3) years property management experience preferred
- Proficiency in One Site preferred
- Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
- ARM (Accredited Residential Manager) designation
- CAM (Certified Apartment Manager) designation
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