Community Manager
$65,000–$65,000 year
On-siteLouisville, Kentucky, United States
Job Summary
Conduct weekly team meetings, manage scheduling, and address performance issues while ensuring all residents maintain required renter's insurance and vendors carry appropriate coverage. Enforce brand standards across every touchpoint from first inquiry through move-out, following up on service requests within 48 hours and completing leases and paperwork accurately in Entrata daily. Own the budget at a line-item level, drive revenue through occupancy and pricing, and ensure rents and fees are collected and deposited on time. Perform regular inspections, walk models and market-ready units daily, coordinate work orders and vendor scheduling, and respond immediately to unsafe conditions. Submit purchase orders, invoices, scorecards, accruals, move-out documentation, rent rolls, and delinquency reports accurately and on time. Available to work evenings and weekends when needed.
Required Qualifications
- 3+ years of on-site community management experience with exposure to leasing, operations, and team leadership
- Proficiency with Entrata or a comparable property management platform
- Competency in Microsoft Office Suite (Word, Excel, Outlook)
- Demonstrated ability to hit or exceed financial and occupancy targets
- Fair Housing certification required prior to interacting with prospects or residents
- working knowledge of OSHA regulations
- High school diploma or equivalent
- Available to work evenings and weekends when needed
- Reliable transportation for on-site presence and occasional travel to competitor communities
- Ability to pass a credit and criminal background check
Desired Qualifications
- Experience managing a community of 100+ units
- CAM or ARM designation
- College degree
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