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Hawthorne Residential PartnersPosted 1 week ago

Community Manager

$31,200–$31,200 year

On-siteMontgomery, Alabama, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Oversee all aspects of community operations, including financial performance, leasing success, vendor partnerships, and resident satisfaction. Manage budgets, rent collection, and community financial reporting while conducting regular inspections to maintain curb appeal and quality. Drive leasing, renewals, and pricing strategies to meet occupancy goals by conducting tours, responding to leads, and guiding prospects through the leasing process. Address escalated resident concerns with professionalism and care, plan engaging resident events to boost satisfaction, and monitor online reviews to manage reputation. Build a strong, positive team culture across office and maintenance by hiring, training, and coaching team members to meet performance goals. Ensure compliance with company policies and legal standards while maintaining accurate records using platforms like Yardi and Knock. Evening and weekend availability may be required for resident events or based on the unique needs of the community.

Required Qualifications

  • High School or GED equivalent
  • Two years of property management experience
  • Leasing Consultant experience
  • Assistant Community Manager experience
  • Valid Driver's License

Desired Qualifications

  • Six months of community manager experience in multi-family
  • Industry Software Experience: YARDI, Knock, and Microsoft
  • CAM license
  • CAPS license
  • Real Estate license
  • Property Management License
  • Ability to interpret financial reports and make informed decisions while considering budget constraints
  • Resolve residential conflicts and disputes with confidence and professionalism
  • Provide training and development opportunities for team members to succeed in their roles and advance their careers
  • Enthusiastic, passionate, and driven within their day-to-day operations

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